Shipping and return policy

 

A Suivre ships to all EU-countries with GLS. All shipments are fully insured. For shipments to non-EU countries, please contact us. 

Destination

Shopping Card

Charges & Duties

Timing

Benelux 

Under €250

 €5 

1-3 days

  Above €250

FREE

1-3 days

France  Under €250

€5

1-3 days

  Above €250

FREE

1-3 days

Other countries of European Union

All shipments

 €15

3-5 days

  • You will receive a tracking number of your shipment. During the shipping process you will be informed via email.

  • Orders of more than 500 EUR can be shipped in multiple packages

  • Timing indications are expressed in business days

RETURNS & REPAIRS

We’re pretty confident that you will fall in love with your A Suivre items and will want to cherish them forever. 

But because there always is a very small chance that you would reconsider or had expected something else, we offer an easy and generous refund or replacement policy.

To register your return, please follow this link: https://asuivre.shipping-portal.com/rp/

A Suivre commits to reimburse all purchased items returned within 14 days following the date of delivery as long as the return conditions have been respected, meaning in short that the item is sent back to us in its original and complete packaging and condition (not worn longer than needed to try it on, nor used, stained or damaged). 

The fee for all returns are €10 (Benelux, EU-countries).